1. Acceptance of Terms
By accessing our website, placing an order by phone, or purchasing items via our online ordering platform (Toast Tab), you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. Orders, Pricing, and Availability
All orders are subject to acceptance and kitchen ingredient availability. Prices are listed in U.S. Dollars (USD) and do not include applicable state and local sales taxes, delivery fees, or gratuities unless explicitly stated. We reserve the right to correct pricing errors and adjust menu items at any time.
3. Order Fulfillment: Pickup & Delivery
Estimated pickup and delivery times are provided as guidelines based on kitchen volume and weather conditions. While we strive to meet every estimate promptly, delays may occasionally occur during peak dinner rushes or inclement weather in Litchfield County.
4. Cancellations and Refunds
Because our food is prepared fresh to order, cancellations must be requested immediately after placing your order by calling the restaurant directly at (860) 350-4114. If your order has already entered kitchen preparation or been dispatched for delivery, cancellations or modifications may not be possible. If you receive an incorrect or unsatisfactory item, please notify us immediately so we can make it right.
5. Food Allergens & Dietary Notice
Our kitchen prepares items containing wheat (gluten), dairy/cheese, eggs, soy, meats, seafood, and nuts. While we take great care to honor dietary requests, cross-contact may occur in a commercial pizzeria environment. Please inform our staff of any severe allergies before ordering.
6. Contact Information
If you have questions regarding these terms, please contact us at:
Roxbury Pizza Place
162 Baker Rd, Roxbury, CT 06783, USA
Phone: (860) 350-4114